Warranty conditions for be.bag backpacks

The Herlitz Sp. Z.o.o., Baranowo, ul. Szamotulska 2, 62-081 Przezmierowo, Poland, (”Herlitz“) ensures an extended manufacturer’s warranty of 2 years from the purchase date for be.bag backpacks as per the following conditions.

Herlitz assures that be.bag backpacks will be free from the material- and production defects for the period of 2 years from the date of purchase. This warranty is valid throughout the territory of the European Union and Switzerland.

Within the warranty period, Herlitz eliminates all the defects of the be.bag backpacks caused due to material and production free of cost, at its own discretion through repair or replacement by an equivalent product. Replaced products are passed into the property of Herlitz.

Any defects due to improper use, normal wear, the effect of chemicals, extreme temperatures, accidents, and manipulations or repairs by the customer or any third party are excluded from the warranty. Also excluded from the warranty are accessories such as sports bags, sport sacs, and pencil pouches.

Please send the defective product inclusive of proof of purchase with an explanation of the defect to the below-mentioned address relevant to your residence. In case of residence in an EU country that is not expressly listed, please contact Herlitz Poland. The shipment is made at your own cost and risk.

The warranty period is not extended or renewed by the fulfillment of warranty services.

Naturally, besides this warranty, you are entitled to legal rights, which are not restricted by this warranty.

Contact addresses:

Austria

Pelikan Austria Gesellschaft mbH
Dr. Kraitschekgasse 7-9
A-2486 Pottendorf
Austria
Phone +43 (0) 2236 44 000 44
Fax +43 (0) 2236 44 200

Belgium | Netherlands | Luxembourg | France

Pelikan N.V./S.A.
Stationsstraat 43
B-1702 Groot-Bijgaarden
Phone +32 (0) 2 481 87 00
Fax +32 (0) 2 481 87 19
E-Mail: info@pelikan.be

Bulgary

Herlitz Bulgaria EOOD
10, Poruchik Nedelcho Bonchev str
1528 SOFIA
Bulgaria
Phone +359 (0) 2 973 20 20
Fax +359 (0) 2 973 21 51
E-Mail: office@herlitzbg.com

Czech Republic

HERLITZ, spol. s r.o.
Bucharova 1281/2 
158 00 Praha 5 – Stodůlky

Phone +420 606 637 460
Fax +420 296 544 444
E-Mail: customerservicecz@herlitz.cz

Germany

Pelikan Vertriebsgesellschaft mbH & Co. KG
Endverbraucherservice
Straße der Einheit 142-148
14612 Falkensee
Telefon +49 (0) 3322 26-0
E-Mail: herlitz.endverbraucherservice@pelikan.com

Greece

Pelikan ΕλλάςΕ.Π.Ε.
8οχλμΛ. ΒάρηςΚορωπίου
19400 Κορωπί

Phone +30 210 6625129
Fax +30 210 6626232
E-Mail: pelikan@pelikan.gr

Hungary

Herlitz Hungária Kft.
Campona u. 1 (Harbor Park)
1225 BUDAPEST
Hungaria
Phone +36 (0) 1 305-2000
Fax +36 (0) 1 305-2035
E-Mail: herlitz@herlitz.hu

Italy

Pelikan Italia S.p.A.
Via Antonio Cechov 48
20151 Milano
Phone +39 (02) 39016 1
Fax +39 (02) 39016 365
E-Mail: info@pelikan.it

Poland

Herlitz Sp. z o.o.
Baranowo k. Poznania
ul. Szamotulska 2
62-081 Przeźmierowo
Phone +48 (0) 61 650 11 00
Fax +48 (0) 61 650 11 99
E-Mail: info@herlitz.pl

Romania

Herlitz Romania SRL
tr. Depozitelor nr. 22
540240 Tg-Mures

Phone +40 (0) 265 253 722
Fax +40 (0) 265 253 582
E-Mail: pelikan@herlitzromania.ro

Slovakia

HERLITZ, spol. s r.o.
Bucharova 1281/2 
158 00 Praha 5 – Stodůlky

Phone +420 606 637 460
Fax +420 296 544 444
E-Mail: customerservicecz@herlitz.cz

Switzerland

Pelikan (Schweiz) AG
Chaltenbodenstraße 8
8834 Schindellegi
Schweiz

Phone +41 (0) 44 786 70 20
Fax +41 (0) 44 786 70 21
E-Mail: info@pelikan.ch