The Herlitz Sp. Z.o.o., Baranowo, ul. Szamotulska 2, 62-081 Przezmierowo, Poland, (”Herlitz“) ensures an extended manufacturer’s warranty of 2 years from the purchase date for herlitz schoolbags as per the following conditions.

Herlitz assures that be.bag backpacks will be free from the material- and production defects for the period of 2 years from the date of purchase. This warranty is valid throughout the territory of the European Union and Switzerland.

Within the warranty period, Herlitz eliminates all the defects of the be.bag backpacks caused due to material and production free of cost, at its own discretion through repair or replacement by an equivalent product. Replaced products are passed into the property of Herlitz.

Any defects due to improper use, normal wear, the effect of chemicals, extreme temperatures, accidents, and manipulations or repairs by the customer or any third party are excluded from the warranty. Also excluded from the warranty are accessories such as sports bags, sport sacs, and pencil pouches.

Please send the defective product inclusive of proof of purchase with an explanation of the defect to the below-mentioned address relevant to your residence. In case of residence in an EU country that is not expressly listed, please contact Herlitz Poland. The shipment is made at your own cost and risk.

The warranty period is not extended or renewed by the fulfillment of warranty services.

Naturally, besides this warranty, you are entitled to legal rights, which are not restricted by this warranty.